Employee Assistance Program
All regular full-time and part-time employees are eligible for the Employee Assistance Program (EAP). No separate enrollment is required, and there is no cost to you.
Starting September 1, 2024, our log in for EAP assistance will be changing.
Although this program will continue to be administered through ComPsych, it will be through our relationship with Voya instead of Lincoln Financial, which means there is a new log-in. To request new services on or after September 1, 2024, go to www.guidanceresources.com and select “Register”. Enter Web ID: My5848i, company name (Maritz), and Submit. Note: if you are already receiving services prior to September 1, you can complete those sessions for that particular situation without having to re-register through the Voya log-in process.
Employee Assistance Program (EAP) / ComPsych
Your Employee Assistance Program (EAP) is a confidential and voluntary support service that can help you take the first step toward change. Let us help you find solutions to the challenges you face at any age and stage of life to develop the life management skills needed to enjoy life more fully. You and your immediate family members (anyone in your household, including domestic partners) can access immediate and confidential support in a way that is most suited to your preferences, comfort level, and lifestyle.
ComPsych EAP
ComPsych administers our Voya Financial Employee Assistance Program.
There is a nationwide network of licensed and experienced counselors, including psychologists, clinical social workers, certified alcohol and drug counselors, and marriage, family, and child counselors. These counselors are located at offices near your home or work so you can easily get the help you need.
These resources are available to all Maritz full-time and part-time employees.
Types of EAP Services
You can access the following services anytime, online or with a toll-free call:
Family Matters
Information, resources, and referrals on family matters, such as child and elder care; kennels and pet care; event and vacation planning; moving and relocation; car buying; college planning; and more.
Legal Matters
Legal information and referrals for situations requiring expertise in family law, estate planning, landlord/tenant relations, consumer and civil law, and more. Legal Support Services also provide one free 30-minute consultation per legal issue, and subsequent meetings at a reduced fee.
Financial Matters
Guidance with financial matters, including household budgeting, and short and long-term planning.
Counseling
Short-term Professional Counseling provides in-person sessions for personal and emotional issues. Eligible for up to three sessions with a counselor per person, per issue, per year. Counseling sessions can be in-person or by telephone.
Onsite Critical Incident Stress Management services are also available if needed, which is a group meeting organized for employees affected by a critical or traumatic event. These sessions are to offer support, helping to normalize commonly experienced reactions and provide skills to cope and manage the physical, behavioral, or psychological reactions related to the traumatic event. If you need to request onsite services for a group of employees (and household family members, if applicable), contact Benefits@Maritz.com (instead of contacting ComPsych directly), and we will work with ComPsych to get a session arranged for the applicable group.
Confidentiality
All calls and counseling sessions are confidential, except as required by law (e.g., when a person’s emotional condition is a threat, or there is suspected abuse of a minor child, and in some states, spousal or other abuse). No one, including your employer, will ever know that you have used the program unless you choose to tell them.
EAP No Cost
There is no cost to you or your family to use your Employee Assistance Plan. If referred to additional resources, those costs would be your responsibility. In some cases, your medical plan may cover some of these services.
Get Services
To receive EAP services call 1.877.533.2363 or go to the Employee Assistance website at ComPsych Guidance Resources. Select the Register tab and enter Web ID: My5848i. Enter the Company Name (Maritz), then Submit.
EAP providers are available to you and your dependents 24 hours a day, 7 days a week. Choose the counseling delivery option that makes you most comfortable, including: telephone, chat, or in-person.